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Moving Forward with Patient- and Family-Centered Care Partnerships for Quality and Safety
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Moving Forward with Patient- and Family-Centered Care Partnerships for Quality and Safety

Organized by the Institute for Patient- and Family-Centered Care. Provides three and a half days of comprehensive, practical sessions to help administrative leaders, board members, physicians, nurses and other staff, patients, and families collaborate effectively to advance the practice of patient- and family-centered care.

11/3/2014 to 11/6/2014
When: 11/3/2014
Where: Cambridge, Massachusetts 
United States

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Seminar Goals
The seminar offers opportunities to:

• Examine examples of excellence and innovation in partnering with patients and families to improve the experience of care and clinical outcomes;

• Explore patient- and family-centered approaches to address current priorities in health care—specifically, reducing readmissions, decreasing infections and preventable errors, improving medication management, providing safe care transitions, improving cost efficiency, and enhancing workforce capacity;

• Discuss how to integrate patient- and family-centered concepts in the education of health care professionals, quality improvement, risk management, patient safety, facility design, HIPAA compliance, evaluation, strategic planning, and the use of information technology to facilitate partnerships with patients and families;

• Learn best practices in patient- and family-centered care, and how it can be applied to adult and pediatric inpatient care, primary care, medical home and other ambulatory care, maternity care, newborn intensive care, mental health care, and emergency care; and

• Explore strategies for developing and sustaining patient and family advisory councils and other collaborative endeavors with patients and families.

Seminar Topics Include: Leadership for Transformative Change; Creating Patient and Family Advisory Councils; Changing the View that Families are Visitors—Supporting Family Presence and Participation in Rounds and Nurse Change of Shift Report; Supporting Staff and Dealing with Resistance to Change; Patient- and Family-Centered Approaches to Discharge and Transition Planning; Patient- and Family-Centered Measurement; Enhancing Cultural Competency, plus many more important topics to transform the experience of care.

Who Should Attend
We urge health systems, hospitals, and community programs to send an interdisciplinary team of participants that includes administrative leaders, physicians, and nurses and other clinical staff, as well as patient and family leaders whose primary association with the health care organization is as consumers.

Creating Your Seminar Team
The unique format of this seminar encourages dialogue within, and among health care teams, and with the seminar faculty. We encourage each organization to include at least one physician and an administrator on the team. We believe that having at least one patient or family member who is a consumer of health care services as a member of your team contributes to the educational value of the seminar and to your change efforts once you return home. We have offered a reduced registration fee for each patient/family member of the team. Community practices, hospitals, and health systems with interdisciplinary, patient/family/professional teams are best positioned to provide leadership for patient- and family-centered change following the seminar.

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