New Tools for Enhancing Patient Safety When Caring for Patients with Limited English Proficiency
By On Oct 12, 2012The Agency for Healthcare Research and Quality recently released new tools for enhancing patient safety in the care of patients with limited English proficiency (LEP).
A new module in the TeamSTEPPS program offers tools and resources to create a customized training plan with the goal of building teamwork skills as they relate to patients with LEP. The materials include a readiness assessment survey, training materials and guides, exercises, patient outcome surveys, and more.
In conjunction with the new TeamSTEPPS module, AHRQ has published an online guide, Improving Patient Safety Systems for Patients with Limited English Proficiency: A Guide for Hospitals. This text was developed to help hospital leaders learn how to identify, report, monitor, and prevent medical errors among patients with LEP.
These tools were developed by the Disparities Solutions Center at the Mongan Institute for Health Policy, based at Massachusetts General Hospital in Boston, and Abt Associates, a health care consulting organization.

