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Tools and Resources for Patients and Families
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This page provides helpful resources that patients can use when they see a doctor or other health care provider, or when they are admitted to the hospital for care.

Ask Me 3

Following a health care plan requires patients to understand spoken and written words, but also how to follow instructions, use numbers, and use reason. By some estimates only 12% of English-speaking adults in the U.S. are proficient in these skills, known as health literacy. This video explains how asking three questions can help patients communicate with their health care providers.


Role of the Patient Advocate

A time of illness is a stressful time for patients as well as for their families. The best-laid plans can go awry, judgment is impaired, and put simply, you are not at your best when you are sick. Patients need someone who can look out for their best interests and help navigate the confusing health care system. Read more >>>


Universal Patient Compact

The Universal Patient Compact is a statement of principles established by the NPSF Patient and Family Advisory Committee. It defines the elements of true and effective partnering between patients and providers. The compact is meant to serve as a framework for integrating patients and families into health care teams. Read more >>>


Fact Sheets for Patients and Families

Safety Is Personal: Tips for Patients and Families (PDF) 

What You Can Do to Make Health Care Safer: A Consumer Fact Sheet


Preventing Infections in the Hospital: What You as a Patient Can Do

Safety as You Go from Hospital to Home

Pharmacy Safety and Service: What You Should Expect

Checklist for Getting the Right Diagnosis

more Calendar

Certified Professional in Patient Safety Review Course Webinar

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