A Unique and Powerful Program
7 Theme Tracks, 35 Breakout Sessions

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Breakout Sessions and Faculty - download now (pdf)

Keeping patients safe in challenging times requires real-world strategies and tools, new thinking, and vigilance across healthcare.

From adversity comes the spark of innovation and renewed commitment – a mindset at the heart of this year’s Congress, offering highly focused programs designed to speak directly to today’s critical patient safety imperatives.

NPSF has crafted a unique and powerful program, including:

Track 1: Safe and Reliable Care: A Focus on Staff

Session Titles

1. Workforce Engagement: Patient Safety and the Real World
2. The Joy and Meaning of Work
3. The Why and How of Dealing with ‘Special’ Colleagues: Discouraging Disruptive Behavior
4. Health Care Safety Network: CEOs Committed to Patient Safety
5. Employee Safety and Patient Safety – Behavioral Observation and Feedback

Track 2: Patient and Family Engagement: Untapped Resilience

Session Titles

1. Personal Health Records: A Patient Safety Tool for Patients
2. Do Consumer Assessments Identify Safe Care?
3. Using Patient Stories as a Tool for Change
4. Patient Engagement: Untapped Resources for Safer Health Care
5. Disclosing Errors: Nurturing Fragile Relationships When Things Go Wrong

Track 3: Pre-hospital, Ambulatory and Emergency Care: New Challenges and Opportunities

Session Titles

1. Failure to Diagnose - Improvement Strategies
2. Improving Patient Safety in High-Cost Medicare Beneficiaries: The MassGeneral Care-Management Program
3. Introducing the New AHRQ Medical Office Survey on Patient Safety Culture
4. Emergency Department Throughput - Improving Access and Patient Safety
5. Implementation of Shared Decision Making Tools in Primary Care Practices

Track 4: Making the Business Case for Safety

Session Titles

1. From MRI Events to Wandering Patients – How to Make the Business Case for Patient Safety
2. Paying for Never Events Makes No Cents
3. The Economics of Technology Deployment for Patient Safety
4. Disseminating a Safety Strategy: Connecting Early Reporting and Disclosure Training to Malpractice Insurance Rebates
5. The Contribution of Nursing to High Value Inpatient Care

Track 5: Medication Safety: A Prescription for Performance Management

Session Titles

1. Creating Rapid and Innovative Improvements Outside of the Capital Budget
2. Safe Practices for Intravenous Medication Safety
3. Point-Counterpoint Debate on Medication Safety Measures
4. Creating a Single Source of Truth: Electronic Medication Management Process
5. Applying High Reliability to the Medication Process

Track 6: Yes We Can: Improving Patient Safety through Public Policy

Session Titles

1. The Critical Role of Patient Safety in Health Care Reform
2. Developing Multi-Stakeholder Consensus around Health Reform
3. Why Should I Work With or Become a PSO?
4. Shared Decision Making Legislation and Patient Safety
5. Influencing Policy at the Local Level

Track 7: Tools for Transformation and Efficiency

Session Titles

1. Outcomes College: Transforming Mindset and Practice
2. QUEST: Tools for Defining, Measuring and Avoiding Harm
3. Patient Safety Under Stress: The Collision of Psychological Safety, Burnout, Clinical Outcomes and Operational Outcomes
4. Designing the Hospital of the Future: Lessons for Today
5. Transforming Patient Care Using Learn Methodologies – Perspectives from the Office of the Chief Nurse