Pre-Congress Program
 
Community Engagement from the Patient and Family Perspective

Wednesday May 14, 2008

Program Overview

This unique program has been developed to provide perspective and ideas in support of engaging communities in patient safety work.  The curriculum recognizes the need to educate the general public about patient safety, inform them of the changes being made through this work and provide guidance to community members on how best to partner with their health care providers.  Patient and family representatives will serve as faculty, providing a perspective from this important stakeholder group. For community members who attend, the day will provide information they need to return home and be better able to work with their communities’ health care systems, as members of hospital committees, volunteers in health care organizations and advocates for better partnerships.   For health care providers, this unique day will provide an opportunity to learn directly from patient and family representatives who will teach sections of the course using the techniques they have found useful in their communities, as well as other faculty who will share community-based initiatives that have successfully created positive engagement and improved partnering opportunities in order to improve patient safety.

Poster Presentation

NPSF encourages you and your community to submit abstracts for posters to be displayed during this program. These posters are intended to highlight the efforts put forth by hospitals and their communities demonstrating commitment to a collective endeavor in pursuit of safer health care.  Work must be a result of partnerships between hospital staff and patients, families, and community members. Abstracts must report on efforts previously or currently implemented, not descriptions of planned projects.

Agenda
Wednesday, May 14, 2008

7:00 AM - 8:00 AM	Continental Breakfast
8:00 AM - 8:45 AM	Welcome and Introduction The patient experience as a catalyst for change Faculty: Margaret Murphy
8:45 AM - 9:45 AM	Introduction to Patient Safety Faculty: Ilene Corina
9:45 AM - 10:45 AM	Communications between Family Caregivers and Providers Faculty: Suzanne Mintz
10:45 AM – 11:00AM	Break
11:00 AM – 12:00 PM	Support for Patients, Families and Staff Following Bad Outcomes Faculty: Linda Kenney
12:00PM - 1:00 pm	Lunch and Poster Display
1:00 PM – 2:00 PM	Patient and Family Advisors – Becoming and supporting effective advisors in your community Faculty: Beverly Johnson
2:00 PM - 3:00 PM	Panel Presentation and Open Discussion: Mobilizing your Community All Faculty
3:00 PM – 3:15 PM	Break
3:15 PM - 4: 00 PM	Continued Panel Presentation and Open Discussion: Implementation Strategies from the Audience and Poster Presenters All Faculty
4:00 PM	Adjourn
6:00 PM - 8:00 PM	Welcome Reception sponsored by Hospira

Who Should Attend

COME AS A TEAM WITH MEMBERS OF YOUR COMMUNITY
OR WITH PATIENT AND FAMILY REPRESENTATIVES
WITH WHOM YOU PARTNER
* SPONSOR SOMEONE FROM YOUR COMMUNITY *

• Community members and Patient and Family representatives interested in learning more about patient safety and how to partner effectively with health care organizations and providers

• Healthcare workers responsible for patient and family and community programs

• Health care workers interested in better understanding the patient and family perspective: Executive healthcare leaders, trustees, department managers, physicians, physician assistants, nurses, pharmacists, social workers, patient safety officers, quality improvement directors, risk managers, frontline workers and others committed to patient and family centered care and community engagement in patient safety work

Patient and Family Scholarship

The National Patient Safety Foundation has developed a scholarship fund that will support the participation of patients and families at the 2008 Annual NPSF Patient Safety Congress to be held May 14 - 16th in Nashville, Tennessee. To learn more about this scholarship
click here (pdf)