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Patient and Caregiver Communication: The Cornerstone of Patient Safety

Posted By admin On July 31, 2012 @ 10:39 am In Member Events,NPSF Offers,Online Learning | No Comments

2012 Professional Learning Series Webcast

Webcast held July 10, 2012, 2-3 pm EDT

Faculty

Jane Englebright, PhD, RN
Chief Nursing Officer & Vice President Clinical Services Group
HCA

Please note: Continuing education credits are not available for archived events.

Learning Objectives

Attendees of this webcast will be able to:

  • Describe the importance of effective patient communication to patient safety.
  • Compare and contrast patient and caregiver perceptions of effective communication.
  • Apply specific communication techniques to improve the patient’s perception of effective communication.

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