Patient and Caregiver Communication: The Cornerstone of Patient Safety
By On Jul 31, 20122012 Professional Learning Series Webcast
Webcast held July 10, 2012, 2-3 pm EDT
Faculty
Jane Englebright, PhD, RN
Chief Nursing Officer & Vice President Clinical Services Group
HCA
Please note: Continuing education credits are not available for archived events.
Learning Objectives
Attendees of this webcast will be able to:
- Describe the importance of effective patient communication to patient safety.
- Compare and contrast patient and caregiver perceptions of effective communication.
- Apply specific communication techniques to improve the patient’s perception of effective communication.
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