Riley Hospital for Children Receives NPSF Socius Award
Wednesday, May 19, 2010
ORLANDO, FL, May 19, 2010 – The National Patient Safety Foundation today presented the 2010 NPSF Socius Award to Riley Hospital for Children, of Indianapolis, Indiana. Socius is the Latin word for “partner,” and this award symbolizes the relationship between healthcare providers and the patients and families they serve.
“Each year NPSF recognizes an organization that promotes positive and effective partnering between patients, families, and health care providers in pursuit of improved patient safety,” said Diane Pinakiewicz, president of the National Patient Safety Foundation. “Riley Hospital’s work has evoked the true spirit of the Socius award through its family-centered commitment to care.”
Riley’s initiative – the Nurse to Nurse Shift Change Report at Bedside with Families – has become an established hospital-wide standard of practice. Working in partnership with nurses, Riley created a script report for shift changes that included the family in the caregiver routine. At each shift change, the nurses coming off and on duty enter the patient room together and conduct a head to toe patient assessment together with the family. Events during the current shift are discussed, a care plan for next shift developed, and medications and orders are reviewed. All components in the process are documented. Training materials for the new practice were developed for Riley staff as well as for families. By taking a family-centered approach to care, Riley created a safer, seamless transition process between nurse shifts that included the patient and family in a detailed bedside assessment of the patient.
This inclusive system has had a positive domino effect throughout the organization for patients and staff. Families have reported being better informed of their child’s condition and being respected partners in the care process. This has saved time for nurses who now respond to fewer questions, has eliminated dangerous “gaps” in care between shifts, and increased the essential communication between patient, family, and providers, lessoning the likelihood for errors.
“This remarkable success story clearly demonstrates the power of committed management and staff to create change, and the value of collaboration across an organization to identify and reduce patient risk,” noted Pinakiewicz.
The NPSF Socius Award was presented to Riley Hospital for Children at the 2010 NPSF Patient Safety Congress in Orlando, FL, and was accepted on behalf of the hospital and Darla Cohen, program lead and Coordinator of Family-Centered Care, by team members Erica Fisher and Melanie Cline.
About Riley Hospital for Children
Riley Hospital for Children is Indiana’s only comprehensive children’s hospital, with pediatric specialists in every field of medicine and surgery. Riley Hospital for Children offers one of the nation’s largest and most comprehensive outpatient care facilities for children, the world’s largest pediatric sleep disorders center and one of the nation’s three largest autism treatment center. Riley Hospital for Children also offers Indiana’s only pediatric burn center, the most comprehensive neonatal unit, including the state’s most experienced ECMO program.