
Improving Patient Safety in Primary Care: Strategies to Engage Patients and Families
May 11, 2017 | 2-3 pm ET
2:00pm – 3:00pm (Eastern)
1:00pm – 2:00pm (Central)
11:00am – 12:00pm (Pacific)
Purchase Price: Complimentary

FEATURED SPEAKERS
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Margie Shofer, BSN, MBA
Director, Patient Safety Portfolio
Center for Quality Improvement and Patient Safety (CQUIPS)
Agency for Healthcare Research and Quality (AHRQ)
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Kelly Smith, PhD
Co-Principal Investigator
Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families;
Director of Quality and Safety Research
MedStar Health
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DESCRIPTION
Evidence suggests that engaging patients and families in their care yields significant improvements in patient safety, care quality, and patient experience. Strategies from the Agency for Healthcare Research and Quality (AHRQ) provide real-world solutions to engage patients and families leading to improved patient safety in primary care:
- Teach-Back
- Be Prepared to Be Engaged
- Medication Management
- Warm Handoff
OBJECTIVES
1. Describe the threats to patient safety in primary care settings.
2. Discuss interventions to engage patients and families to improve patient safety.
3. Describe and discuss strategies to engage patients and families to improve patient safety in primary care settings.
AGENDA
- 2:00-2:05 pm ET - Introduction (NPSF)
- 2:05-2:45 pm ET - Presentation with PowerPoint (Featured Speakers)
- 2:45-2:55 pm ET - Moderated Question and Answer Time (NPSF and Featured Speakers)
- 2:55-3:00 pm ET - Closing Remarks (NPSF)
CONTINUING EDUCATION
This program is approved for one (1) contact hour toward the fulfillment of the requirements of CPPS (Certified Professional in Patient Safety) recertification.
Additional pre-approved continuing education credits are not available for this event.
WEBCAST ON-DEMAND
This presentation will be recorded and made available immediately exclusively to members of the NPSF Stand Up for Patient Safety program. For more information on joining the Stand Up program, please click here.
SYSTEM REQUIREMENTS
It is important to test your computer in advance of the webcast to make sure that you meet the minimum technical requirements to attend this event. You will also want to test your computer’s ability to stream flash video, which can also help identify potential firewall issues that could impair your ability to view the webcast. Please see the links below for more information and be sure to allow sufficient time prior to the event to complete these tests.
Technical Requirements Test
https://vts.inxpo.com/scripts/Server.nxp?LASCmd=AI:4;F:APIUTILS!10
Computer Tips
https://presentations.inxpo.com/SharedContent/HTML/VX/ComputerTips.htm
Minimum technical requirements include:
- Flash Plug-In
- Pop-Up Blockers Turned Off
- One of the following web browsers: Internet Explorer version 11 or higher, Mozilla Firefox version 51 or higher, Google Chrome version 55 or higher, Apple Safari 8 (on OS X Yosemite), Safari 9 (on OS X El Capitan) or Safari 10 (on OS X Sierra) or higher
ADDITIONAL INFORMATION
For questions regarding this event, please contact NPSF at 617-391-9900 or email info@npsf.org.
This webcast is sponsored by the Agency for Healthcare Research and Quality (AHRQ) (Contract Number: HHSP233201500022I/HHSP23337002T).

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