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Patient Safety Culture
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Patient Safety Culture

Presenter David Marx, CEO of Outcome Engenuity

When: 9/24/2014
1:00 pm Eastern
Where: Webcast

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1:00pm – 2:00pm (Eastern) 
12:00pm – 1:00pm (Central)
10:00am – 11:00am (Pacific)



Fee Per Connection

  •  $149.00 per connection*

* Multiple attendees are encouraged per connection. 


Complimentary Access

  • NPSF Stand Up for Patient Safety members receive complimentary access
    • Click here to obtain your Stand Up discount code (sign-in required)

Discounted Rate of $20.00

  • American Society of Professionals in Patient Safety (ASPPS) members receive a special member rate of only $20.00
    • Click here to obtain your ASPPS discount code (sign-in required)  
Upon completion of the order form, you will receive confirmation of your order and detailed information for accessing the live event on its scheduled date.



David Marx is CEO of Outcome Engenuity, a Dallas-based risk management firm. David has a BS in Mechanical Systems Engineering (1985) and Juris Doctor in Law(1997). David’s firm currently spends the majority of its effort helping high-consequence industries develop values-supportive practices and culture. David began his career as a Boeing aircraft design engineer. In his final years at Boeing, David organized a human factors and safety group which won the International Federation of Airworthiness’s Whittle Award for its development of a human error investigation process used today by airlines around the world. In 1997, David launched a research and consulting practice focusing on the management of human error through the integration of systems engineering, human factors, and the law. David has served as an advisor to the Federal Aviation Administration’s Human Factors Research Program and to the NASA Space Shuttle Program. David was the principal consultant to NASA in development of their major mishap investigation process as well as leading an outside team to benchmark space shuttle processing quality. David has developed risk modeling methods, including an approach to socio-technical probabilistic risk assessment (ST-PRA), which have been used to model risk in aviation, space, rail, and healthcare. In the healthcare sector, David has been working to help healthcare institutions and regulatory agencies reduce the risk of iatrogenic patient harm. In the area of system design, David’ ST-PRA process has been used to model and mitigate risks from wrong site surgeries to medication errors, some of that work being done under Agency for Healthcare Research and Quality grants. In the area of safety culture, David authored “Patient Safety and the ‘Just Culture’: A Primer for Healthcare Executives” for the National Institutes of Health. David is on the Board of Governors of the National Patient Safety Foundation, where he contributes to the national dialogue around the prevention of medical mistakes. Widely seen as the father of “Just Culture,” David’s firm administers the Just Culture Community, a resource for organizations across industries all striving to create accountable, safety-supportive cultures. David’s book, Whack-a-Mole: The Price We Pay for Expecting Perfection, was released in September of 2009. The book offers insights into our culture’s mis-management of human fallibility. David believes strongly, and shows through his work, that we as a society can indeed produce better safety outcomes.


Learning Objectives

At the end of the session, participants will be able to:
  1. Explain the varied meanings of “safety culture”
  2. Describe its application across high consequence industries
  3. Describe methods for creating a strong safety culture
  • Welcome & Opening Remarks (5 mins)
  • Main Presentation (40 mins)
  • Question and Answer Session (15 mins)

Continuing Education

This educational activity offers 1.0 contact hours.



The Doctors Company designates this educational activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)™ This webinar activity has been planned and implemented in accordance with the Essential Areas and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint sponsorship of The Doctors Company and the National Patient Safety Foundation (NPSF). The Doctors Company is accredited by the ACCME to provide continuing medical education for physicians. 



Inquisit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.
Inquisit is Iowa Board of Nursing provider 333 and 1.2 contact hours will be awarded for this program.



Inquisit is authorized to award 1.0 hours of pre-approved ACHE Qualified Education credit for this program toward advancement or re-certification in the American College of Healthcare Executives.
Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting application to the American College of Healthcare Executives for advancement or recertification.



This activity has been submitted to the National Association of Healthcare Quality for 1.0 CPHQ CE credit


Webcast On-Demand

This presentation will be recorded and made available exclusively to members of the NPSF Stand Up for Patient Safety program. Continuing Education credits are not available for on-demand presentations.
Click here for more information on joining the Stand Up program

System Requirements

It is important to test your computer in advance of the webcast to make sure that you meet the minimum technical requirements to attend this event. You will also want to test your computer’s ability to stream flash video, which can also help identify potential firewall issues that could impair your ability to view the webcast. Please see the links below for more information and be sure to allow sufficient time prior to the event to complete these tests.


Technical Requirements Test

Firewall / Permanent Live Streaming Test

Minimum technical requirements include:

  • Microsoft PowerPoint
  • Windows Media Player or RealPlayer
  • One of the following web browsers: Internet Explorer version 6.0 of higher, Mozilla Firefox version 1.0 or higher, Netscape Navigator version 6.0 or higher, Apple Safari 

Cancellation & Refund Policy

All cancellation requests may be submitted in writing to NPSF at Requests received 72 hours (3 business days) in advance of the scheduled start time will receive a full refund, or may choose to roll registration into a future webcast. Requests submitted less than 72 hours (3 business days) in advance of the scheduled start time will be subject to a $50 cancellation fee, or may choose to roll registration into a future webcast. Please indicate your preference in your email notice.


Contact Us 

Click here to contact us for questions regarding this event. You may also call our office during business hours at 617-391-9900.


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