Webcast held November 15, 2012

Please note: Continuing education credits are not available for archived programs.

Featured Faculty:

Matthew K. Wynia, MD, MPH, FACP
Director
The Institute for Ethics and Center for Patient Safety
American Medical Association
Clinical Assistant Professor for Infectious Diseases
University of Chicago

Learning Objectives

Attendees of this webcast will be able to:

1. Describe the frequency of and harms associated with errors in the outpatient setting
2. List the most common types of errors in outpatient care
3. Explain at least 3 factors that make care in the ambulatory setting different from care in the hospital in regard to potential for errors and harm
4. Challenge conventional thinking about the roles of patients in safety
5. Formulate plans for how to incorporate ambulatory issues in future quality and safety work

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Webcast held October 25, 2012 | 1-2 pm EDT

Please note: Continuing education credits are not available for archived programs.

Featured Faculty:

Michael R. Cohen, RPh, MS, ScD (hon), DPS (hon)
President, Institute for Safe Medication Practices

Learning Objectives

Attendees of this webcast will be able to:

1. Identify types of medication errors related to treatment with insulin in the hospital setting and at home.
2. Identify common product-related issues that can lead to confusion and errors with insulin.
3. Examine barriers to effective communication of insulin orders.
4. Discuss ways to minimize sources of potential errors with insulin.

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Webcast held September 19, 2012 | 1-2 pm EDT

Please note: Continuing education credits are not available for archived programs.

Featured Faculty

Bruce L. Lambert, PhD
Professor
Department of Pharmacy Administration
University of Illinois at Chicago

William Galanter, MS, MD, PhD
Medical Director
University of Illinois Center for Education and Research on Therapeutics

Learning Objectives

Attendees of this webcast will be able to:

1. Compare and contrast the incidence, causes, consequences, and preventability of wrong-drug errors and wrong-patient errors in health systems that use computerized physician order entry (CPOE).
2. List three important functional benefits of drug-indication alerts in CPOE systems.
3. Advocate for the implementation of drug-indication alerts in CPOE systems at their own institutions.

 
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Webcast held August 21, 2012 | 2-3 pm EDT

Faculty

Michael Kanter, MD
SCPMG Medical Director, Quality & Clinical Analysis
Kaiser Permanente Southern California

Andrea Smith, RN, BSN, PHN
Regional Safety Net Nurse Consultant, Clinical Operations
Kaiser Permanente Southern California

Please note: Continuing education credits are not available for archived programs.

Learning Objectives

The content of this session is designed for health care professionals whose level of expertise includes the following: beginner, intermediate, expert.

Attendees of this webcast will be able to:

• Identify where opportunities might exist in their organizations to systematically address patient safety issues outside of the traditional inpatient setting
• Outline specific patient populations within four primary areas of outpatient safety: medication monitoring, potentially harmful interaction avoidance, necessary follow-up care, and diagnosis
• Plan an outpatient safety program by creating a series of centralized safety nets to catch important tests not properly followed up, drugs not properly monitored, and missed follow-up care

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Webcast held July 10, 2012, 2-3 pm EDT

Faculty

Jane Englebright, PhD, RN
Chief Nursing Officer & Vice President Clinical Services Group
HCA

Please note: Continuing education credits are not available for archived events.

Learning Objectives

Attendees of this webcast will be able to:

• Describe the importance of effective patient communication to patient safety.
• Compare and contrast patient and caregiver perceptions of effective communication.
• Apply specific communication techniques to improve the patient’s perception of effective communication.

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Webcast held June 25, 2012, 2-3 pm

Faculty

Maria Cvach, RN, MS, CCRN
Assistant Director of Nursing, Clinical Standards
The Johns Hopkins Hospital

Marjorie Funk, PhD, RN, FAHA, FAAN
Professor
Yale University School of Nursing

Please note: Continuing education credits are not available for archived events.

Learning Objectives

Attendees of this webcast will be able to:

• Define the problem and implications of alarm fatigue for caregivers and patients.
• Identify best practice strategies to reduce alarm fatigue.
• State three methods to assure secondary alarm notification.
• Specify four recommendations for the design of future research on monitor alarm fatigue.

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Webcast held May 31, 1-2 pm EDT

Faculty

David C. Classen, MD, MS
CMIO, Pascal Metrics
Associate Professor of Medicine and Consultant in Infectious Diseases
University of Utah School of Medicine

Jeffrey P. Brown, MEd
Sr. Cognitive Scientist
Applied Research Associates

Please note: Continuing education credits are not available for archived events.

Learning Objectives

• List major findings of the IOM report on HIT and patient safety
• Explain the implications of recommendations for vendors
• State implications of recommendations for health care organizations
• Name two approaches to proactive identification of systemic conditions for patient harm ...

Webcast held April 25, 2012, 2-3 pm

Faculty

Rollin J. (Terry) Fairbanks, MD, MS, FACEP
Attending Emergency Physician, MedStar Washington Hospital Center Associate Professor of Emergency Medicine, Georgetown University
Director, National Center for Human Factors Engineering in Healthcare MedStar Institute for Innovation

Please note: Continuing education credits are not available for archived events.

Learning Objectives

Attendees of this webcast will be able to:

• Describe the systems approach to safety engineering
• Describe how human factors engineering can impact safety
• Describe implications of system design, medical device design, and health IT design in this context
• Describe approaches to serious safety event reviews that will produce sustainable results
• Describe how a just culture approach is important to the integration of a system safety engineering approach

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Webcast held March 21, 1-2 pm EDT

Faculty:

Dave deBronkart (e-Patient Dave)
Blogger, Keynote Speaker, and Health Policy Adviser
Co-Chair, Society for Participatory Medicine

Please note: Continuing education credits are not available for archived events.

Learning Objectives

• List three significant advancements in the patient engagement movement in the past 24 months.
• Identify two new legal rights American patients and families will have regarding their medical records.
• Identify three new IT-related risks that patients and families (or their advocates) must be aware of.
• Determine what support patients and families will need, to be engaged with their medical records at home and in hospital.

Dave deBronkart, known online as e-Patient Dave, is a leading spokesman for patient engagement, attending more than 150 conferences and policy meetings internationally in the past two years. He serves as volunteer co-chair of the Society for Participatory Medicine.

His writing has appeared in Time, U.S. News, Wired, MIT Technology Review, and the HealthLeaders cover story “Patient of the Future.” In 2009 HealthLeaders named him and his doctor to their annual list of “20 People Who Make Healthcare Better,” and in 2011 his TEDx talk went viral globally: volunteers have added subtitles in 25 languages. Its tagline is his appeal: “Let Patients Help.”

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Held February 29, 2012, 2-3 pm

Faculty:

Charles E. Cowles, Jr., MD
Assistant Professor, Department of Anesthesiology and Perioperative Medicine
University of Texas MD Anderson Cancer in Houston, TX

Learning Objectives

• Outline the current safety impact to healthcare systems resulting from a surgical fire,
• List factors which contribute to an increased risk of fire in the operating room (OR) and interventions which can be used to mitigate the situation,
• State, by example, the effects of a surgical fire to the patient, family members, OR teams, and others,
• Advocate the value of safety culture, prevention strategies, and professional society alliances as it relates to surgical fires.
• Explain how to access tools and resources to promote fire safety within the operating room.

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